Frequently asked questions

Top 5 questions everyone wants to know



How long does Ebb last?

If stored in water, ebb lasts 90-120 uses. That's 3 to 4 months for daily drinkers.



How do you clean it?

At the end of each use, pull filter from dripper and let cool. Shake grounds into compost or trash and rinse well. Do not use soap of any kind.  



How does storage work?

After clean up, place filter in water-tight container. Fill container with water so that filter is submerged. Place container in fridge and you're done! It may seem strange, but trust us – it isn't!



What's the container for?

For consistently high quality brews, we recommend storing Ebb in water and refrigerating between uses.

You may decide to hang your filter to dry between uses instead. There's nothing wrong with that, but it's good to note that as oils accumulate in the cloth, they will slowly begin to clog the fabric and therefore shorten the lifespan of your filter.  



Why is my filter taller on one side? 

Cloth shrinks more in the length-wise direction than it does width-wise. So we compensate –  we cut it so that it'll fit perfectly after a few uses.


Have more questions?

Awesome–send them our way!